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Legal, privacy, and support

QueueRove resources, in plain language.

These stable pages describe the QueueRove account and organization service, public request paths, and the separate mobile and HaloPSA boundaries. Each document is versioned, hashed, and archived.

  • Native iPhone field workflow
  • Native Android field workflow
  • App access coordinated during organization onboarding

Choose a resource

Plan

Pricing

The authoritative organization pricing catalog, technician-seat rules, MSP owner controls, and direct setup path.

Read pricing →

Policy

Privacy policy

QueueRove-controlled account and administration data, retention, privacy rights, and the separate mobile/HaloPSA boundary.

Read privacy policy →

Terms

Product terms

Business-service rules for accounts, organizations, licensing, customer responsibility, billing, mobile clients, and third parties.

Read product terms →

Help

Support

Contact, the authenticated-intake boundary, safe reporting fields, authority limits, business hours, and published response targets.

Read support →

Control

Privacy choices

Request paths for QueueRove accounts, organizations, local device data, support records, and HaloPSA records.

Read privacy choices →

Practice

Security

Responsible disclosure, response targets, and the web, mobile, and HaloPSA security boundaries.

Read security →

Answers

FAQ

Current answers about iPhone and Android availability, accounts, credentials, offline work, privacy, and support.

Read faq →

Delete

Account deletion

A non-enumerating public intake for locked-out or uninstalled users, with identity verification before disclosure or mutation.

Read account deletion →

DPA

Data processing addendum

The processing addendum offered for customer agreements, limited to QueueRove-controlled identity and administration data—not HaloPSA customer records.

Read data processing addendum →

Providers

Subprocessors

The service providers that support the QueueRove control plane and the data each one handles.

Read subprocessors →

Licenses

Third-party licenses

Third-party license notices for the QueueRove web application, including the complete Inter OFL.

Read third-party licenses →

Versions

Document archive

Exact document versions, effective dates, and content-derived SHA-256 hashes on stable archive routes.

Read document archive →

Current platform support

QueueRove provides native iPhone and Android workflows for licensed technicians. Supported app versions and distribution details are confirmed during organization onboarding. Public store badges are displayed only when their destination has been verified.

Account and deletion requests have dedicated paths.

The QueueRove control plane includes Auth0-backed human accounts, isolated MSP organizations, memberships, grants, licensed capacity, legal acceptance, privacy controls, and audited deletion workflows.

Use Privacy choices to find the correct authority. A locked-out or uninstalled user can use the non-enumerating account-deletion intake.

Operator and contact

QueueRove is operated by ITECS Outsourcing, LLC.

Email: support@queuerove.com